Terms of Service

Griz­zsoft Developments’s Terms of Ser­vice
User Agree­ment

All direct Cus­tomers of Griz­zsoft Developments’s basic ser­vices are sub­ject to the terms and con­di­tions con­tained in the User Agree­ment. The User Agree­ment is a legal con­tract between Griz­zsoft Devel­op­ments and the User that con­tains the rights, duties and oblig­a­tions of Griz­zsoft Devel­op­ments and the User.

Accept­able Use Pol­icy
Griz­zsoft Developments’s Usage Pol­icy is designed to pro­tect Griz­zsoft Devel­op­ments, its Users and oth­ers from ille­gal, mali­cious, dam­ag­ing and inap­pro­pri­ate behav­ior by Users of Griz­zsoft Developments’s ser­vices. All users of Griz­zsoft Developments’s ser­vices are sub­ject to the Usage Pol­icy. The Usage Pol­icy lists activ­i­ties that are pro­hib­ited on Griz­zsoft Developments’s ser­vices, such as hack­ing and spamming.

Domain Reg­is­tra­tion Agreement

Griz­zsoft Developments’s Domain Pol­icy requires that all reg­is­trants adhere to cer­tain terms and con­di­tions. As an orga­ni­za­tion or indi­vid­ual apply­ing to reg­is­ter, trans­fer or renew a domain name. Anti-Spam Pol­i­cyIn our ongo­ing com­mit­ment to pro­vid­ing supe­rior ser­vice for our cus­tomers, Griz­zsoft Devel­op­ments has intro­duced a new, more vig­i­lant anti-spam pol­icy. We have imple­mented the fol­low­ing pol­icy as a part of our com­mit­ment to reduc­ing spam related activity.

What do you mean by “unlim­ited disk space and data trans­fer”?
There are no set lim­its on the disk space or data trans­fer (band­width) that we pro­vide in plans marked “unlim­ited”. We want you to have the resources you need to build a great online presence.

Still, we do need to be sure that we’re pro­vid­ing all of our cus­tomers with opti­mum ser­vice. As such, we do require all cus­tomers to be fully com­pli­ant with our Terms of Ser­vice and uti­lize disk space and band­width related to the nor­mal oper­a­tion of a per­sonal or small busi­ness website.

While it is rare, we may need to put con­straints on accounts that are adversely affect­ing other cus­tomers or oth­er­wise uti­liz­ing or abus­ing resources beyond what would be expected of a per­sonal or small busi­ness website.

What will hap­pen to accounts that don’t com­ply with the Terms of Ser­vice or go beyond nor­mal usage?
Through our NOC (Net­work Oper­a­tions Cen­ter), we main­tain a vari­ety of human and auto­mated con­trols to mon­i­tor cus­tomer and server activ­ity. If the NOC iden­ti­fies an account that is not in com­pli­ance with our Terms or that has the poten­tial to neg­a­tively impact the per­for­mance of our sys­tems, we may need to tem­porar­ily sus­pend that account. Of course, we will notify the admin­is­tra­tive con­tact for the account and work with that cus­tomer to resolve the issue as quickly as possible.

The most com­mon sit­u­a­tions involve cus­tomers who use their accounts for stor­age of files—particularly mul­ti­me­dia files—that are not linked off of their web­sites. One thing to remem­ber is that Griz­zsoft Devel­op­ments pro­vides the disk space and band­width required to oper­ate a per­sonal or small busi­ness site. Our ser­vices may not be used to store or archive elec­tronic files that are not avail­able through the website.

What is “nor­mal” usage?
Nor­mal usage means that you oper­ate a per­sonal or small busi­ness web­site that uti­lizes resources in a man­ner sim­i­lar to most of our other cus­tomers. For exam­ple, the sys­tem require­ments of large cor­po­ra­tions are not equal to those of small busi­nesses and their resource require­ments would not be con­sid­ered nor­mal for our archi­tec­ture. Another exam­ple would be the stor­age of large num­bers of video or audio files that may be asso­ci­ated with a site, but require more resources to sup­port than a nor­mal per­sonal or busi­ness web­site would.

Why are the nor­mal usage guide­lines in place?
Griz­zsoft Devel­op­ments offers host­ing through a shared envi­ron­ment, there­fore, each site has the abil­ity to impact the per­for­mance of thou­sands of other sites. While our pooled archi­tec­ture min­i­mizes this risk in com­par­i­son to the more com­mon single-server design, we do occa­sion­ally expe­ri­ence dis­rup­tions that result from cus­tomer activ­ity. This is an unusual occur­rence, but one which we man­age care­fully to pro­tect our users from ser­vice degra­da­tions. Still, we want our cus­tomers to under­stand that there are guide­lines in place before they pur­chase our services.


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